The Schalm website (www.deschalm.com) is the easiest and fastest place to find your
tickets available 24 hours a day, 7 days a week. You can order and pay on any device (computer, laptop, tablet or mobile). You choose your seats in the hall and the right price for each performance and you pay.

All performances for the 2024-2025 season are on sale. Sign up for the various newsletters or keep an eye on our website and social media for the latest news about (additional) performances.

Children up to 12 years old attend youth performances within the genre Jeugd en Familie at De Schalm for free. For each performance that falls within this genre, you have a choice of 3 ticket types:

Normal Price                                          
Child price (up to 12 years)                                                                          
Child free (up to 12 years) 

Normal price: book for everyone in your party who is 13 years or older. 
Child price (up to 12 years): choose if you like to pay for a youth ticket.
Child free (up to 12 years old): choose for all children up to 12 years old you want to bring to the performance for free.

Want to know more? Read the terms and conditions. 

Note: This discount is made possible by ASML, but you do not have to be an ASML employee to qualify for the discount. All children up to and including age 12 can use the discount. 

To order tickets online, it is important to first create a new account. This is very easy by clicking on 'my schalm' and entering your e-mail address. Then you can order tickets by clicking on 'tickets' at a performance. Within your account you can make your own wish list, and set your preferences for receiving our newsletter. Of course you can also easily change your own data here. Click here for more information.

If you book and pay online, you will automatically receive a confirmation by e-mail within a few minutes. If you do not receive a confirmation, the reservation was not successful. If in doubt, please contact the theater box office (sometimes an e-mail address is entered incorrectly, so that the confirmation never ends up in your inbox).

At the theater box office, you can pay by cash, debit, credit card and most common vouchers (see also question below). We can also send you an invoice or digital payment link by e-mail. On the website you can pay online with Ideal, credit card, Podiumcadeaukaart, VVV Giftcard, Schalm Voucher or Schalm Support Voucher.

In our theater you can pay contactless everywhere. 

No. The service fee is included. So you pay no additional costs, except for any shipping costs. If you want your tickets sent to your home, you pay €2.50 shipping costs. Sending e-tickets is free of charge.

You can return your tickets up to 24 hours before the performance*. Rebook them free of charge for another performance, or choose a voucher (minus €2.50 cancellation fee per order). The voucher is valid indefinitely.
For tickets purchased through other sales channels, their rules apply.

*Returns or refunds on tickets already purchased from series are not possible. 

We do not take back tickets within 24 hours before the performance. If you can't find anyone who wants to take the tickets from you, you can also safely resell your tickets through TicketSwap. Their rules apply, De Schalm is not responsible for this. 

If you buy tickets over the Internet, you have the option of choosing an electronic ticket: an e-ticket. After payment you will receive an e-mail with PDF attachment. It contains all your tickets. You can print them out or show them on your mobile in the theater. So you don't have to exchange anything at the theater box office. Note: 1 seat = 1 page!

Yes. You will definitely sit next to each other in that case. Our Grote Zaal is divided into even and odd numbers as far as seat numbers are concerned. Each row starts with odd numbers on the right (1,3,5, etc) and even numbers on the left (2,4,6, etc). 

The seat numbering in the Lindenzaal is ascending. Chair 1 and 2 are next to each other there. 

Yes. Everyone attending a performance needs a ticket. Feel free to take toddlers or preschoolers on your lap, but they also always have their own seat. 

For a limited number of performances, the auditorium seating is retracted, creating room for standing places. You can find this online and in the brochure under the relevant performances.

If the balcony in the Grote Zaal is not open, there are only standing places availlable for this show. If the balcony is open, you have the option to sit there. When the auditorium in the Lindenzaal is retracted, there will be no seating available. 

A show with standing places is indicated, both online as in our brochure, as 'Vlakke Zaal'. 

In the map (plattegrond) below seats with more leg room are indicated in pink: 

Yes. At all youth performances you can use booster seats for children. You will find these booster seats at the auditorium entrances.

If you visit De Schalm with small children, it is not always necessary to use booster seats. Almost every row is positioned so that even small children have good visibility. The rows where booster seats are recommended: Grote Zaal rows 1 and 2 and the side balconies.

In our Grote Zaal and Lindenzaal, special places are reserved for the disabled (f.i. wheelchair spaces and places with extra space). If you want to make use of this, please contact our theater box office. These places cannot be reserved online.

For many hearing-impaired people, going to a theater performance is not a natural experience. We have a new auditory system to make your theater experience as optimal as possible. 

Theater de Schalm has sound amplification equipment of the brand Audio Technica 3000 series (ATW-R3250). At the theater box office you can indicate that you want to use our auditory system and you will receive a receiver with neckband headphones or ear buds. You can also use your own headphones provided they have a mini-jack connection. The ear buds can be connected to your hearing aid provided it has a T-position. There are separate receivers for the Grote Zaal and the Lindenzaal.

At the distribution point you will be given an explanation of how to turn the sound up and down and it is possible to test it before entering the hall. 

You can use this free of charge. After the performance you can return the equipment at the cloakroom.

At some shows, we have several options for people that are highly sensitive. For instance, before these shows you can use a separate entrance and a separate waiting room. Also, we will get you a seat close to the exit and without to much distraction of other persons passing by.

Please note that we can not change of influence the show itself, although we do try to select more quiet shows in our selection for persons with high sensitivity.

If you are interested in visiting a show in this selection, please contact our Theaterkassa (040-253 35 78 or reserveringen@deschalm.com).  More information is also to be found here.   

The following gift certificates can be purchased at our theater box office:

• The Schalm Gift Certificate. You can choose any amount between 1 and 100 euros. This gift certificate has unlimited validity and can only be used for performances or films at De Schalm. The gift certificate has a voucher code that you can use to pay online. Click here to order the Schalm Gift Card. 
• The Podiumcadeaukaart (valid in over 300 theaters in the Netherlands, click here to redeem). This gift card is valid for 3 years after purchase.  
  
  The podiumcadeaukaart is a credit card-sized card. The Schalm Gift Card will be sent to you by email as an e-ticket.

The following (paper) vouchers can be handed in at our theater box office: the Nationale Theater- en Concertbon, VVV Cadeaubon, City Centrumbon or Schalmcadeaubon. You can also pay with the Podiumcadeaukaart (theater), the Nationale Kunst & Cultuur Cadeaukaart and the VVV Giftcard. These are credit cards. Never send passes to us. You can buy the gift cards (we only sell the Schalm Cadeaubon and the Podiumcadeaukaart) and cash them at the theater box office.

Not every performance includes an intermission. Whether there is an intermission is determined by the company. The service email you receive prior to the performance will tell you if there is an intermission. 

You will see the ending times of theater performances as soon as they are known on our website and upon entering the theater, on the evening itself. It is also in the service email that De Schalm sends out a few days before the theater performance (if we know your email address). Of course, you can always contact the Theatre Box Office about this as well.

Mobile phones and theater do not mix well. In addition to being a nuisance to both the performers and your fellow audience members, phones also interfere with the transmitters of the technical equipment. We therefore request that you turn off your phone during the performance. If an artist indicates that they have no objection, you can make recordings with your phone, without light/flash. We ask you not to disturb other visitors.

Please report to a staff member in the foyer upon arrival. In consultation with the artist/company, latecomers may still be able to enter at a convenient time. In order not to disturb the visitors and the performance as much as possible, you may not be able to sit in your own seat. If there is an interval in the performance, you can go to your own seat after the interval. At some performances latecomers are no longer allowed. 

The moment a performance is sold out, you can register yourself for the waiting list. You can indicate this at the performance on the website. If seats become available, we will contact you by telephone (we do not leave a voicemail or send an e-mail). So please give us the phone number where you can best be reached. If you do not hear from us, there are unfortunately no more tickets available for this performance.  

The programme is subject to change. If a performance is cancelled on content or financial grounds and in consultation with the performing party, we will inform you as soon as possible. In that case, the purchase price of the tickets will be refunded (excluding shipping costs). There is no refund, or any other compensation if the performance is cancelled for reasons not attributable to the theatre. For example, this applies if unforeseen government measures prevent the performance from going ahead.

Theatre de Schalm has an indoor restaurant, where you can dine prior to the performance (or after in the case of an afternoon performance). The restaurant features an extensive menu and also has a Theatre menu. This is a changing two-course menu with a guarantee that you will be on time for the performance. Reservations can be made via: 040-2541475 or info@burgemister.nl.

D'n Burgemister is open from Wednesday to Sunday. 

For more information, please email reserveringen@deschalm.com or contact us using the form below. You can also view our visitor terms and conditions here (available in Dutch only). 

We have a personalised app. This app offers the following advantages: 

All your tickets at hand and in one place.
Being the first to know the latest news and changes, such as added performances.
Special messages with fun extras such as discount offers and priority ordering.

The app can be downloaded from the Appstore and Google Playstore. 

For more information about the app, go to this page.